Collaboration excellence

Here’s a methodology for improving productivity among knowledge workers. It’s all about better collaboration and the approach needed to support interactions with technology. The writers project 47% of the US workforce will be collaboration-focused by 2011 (vs. production 14.8%, and transaction 38.2%).

But most companies are only beginning to take these paths. That’s because, in many respects, raising the collaboration game differs from traditional ways of boosting productivity. In production and transaction work, technology use is often part of a broader campaign to reduce head counts and costs—steps that are familiar to most managers. In the collaboration setting, technology is used differently. It multiplies interactions and extends the reach of knowledge workers….this is new terrain for most managers.

Where is the waste in collaboration?

Using technology to improve workforce collaboration | McKinsey & Company: What Matters | James Manyika, Kara Sprague, and Lareina Yee | 27 October 2009

Tagged as: Collaboration, knowledge work