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Best practices and how-to reports

Best practices and how-to reports

Sales training


Sales and Customer Service Skills: Descriptions and Excerpts of Online Courses from the 2006 Brandon Hall Awards

Sales and Customer Service Skills New!

What do expert course developers do to make their courses so engaging? This new 125-page report provides 36 case studies and 30 online video excerpts of sales training and customer service courses submitted to the 2006 Brandon Hall Excellence in Learning Awards. More>

Sales Training Initiatives: Case Studies of Successful Program Rollouts from the 2006 Brandon Hall Awards

Sales Training Initiatives New!

Sales training is often as unique to an individual organization as the products each sells. A sound sales training program is critical to meeting business goals and maintaining a competitive advantage in the marketplace. This report provides five case studies of successful sales training initiatives by such well known companies as AT&T, Avon, and HSBC. More>

Best Practices in Sales Training

How can you get real business results from sales training? We took an in-depth look at successful examples. More>

 
© 2008 Brandon Hall Research