Use Cases Keep Your Projects on Track

Assessing and evaluating e-learning technology features and functionalities is an important part of the technology selection process. However, a myopic focus on features alone does not ensure that you will pick a system that will mesh with your internal processes and expectations or be “user friendly” for users of the system once implemented.

There is a certain amount of subjective review that is a critical part of conducting due diligence. Preparing Use Cases (describing unique scenarios, workflow, or “a day in the life" of a user of the technology) can help you provide a perfect match when selecting e-learning technologies.

The Use Case document also provides a script for conducting vendor demonstrations that focus on your specific needs and as a checklist for providing some objectivity while evaluating a system. You can use this approach to quantify nebulous evaluation criteria such as “ease of use,” “intuitive interface,” “appropriate levels of customization,” “assessing whether performance reports will fit your needs,” and “ensuring that a system will meet your interoperability needs.”

Let us help you create a comprehensive Use Case document to help you document your selection process and build consensus among different departments or groups inside your organization that may have unique scenarios and needs.