Use Cases Keep Your Projects on Track

Assessing and evaluating e-learning technology features and functionalities is an important part of the technology selection process. However, a myopic focus on features alone does not ensure that you will pick a system that meshes with your internal processes and expectations or that is “user friendly” once implemented.

A certain amount of subjective review is a critical part of conducting due diligence. Preparing Use Cases (describing unique scenarios, workflow, or “a day in the life" of a user of the technology) can help you provide a perfect match when selecting e-learning technologies.

The Use Case document also provides a script for conducting vendor demonstrations that focus on your specific needs and acts as a checklist for providing objectivity while evaluating a system. You can use this approach to quantify nebulous evaluation criteria such as “ease of use,” “intuitive interface,” “appropriate levels of customization,” “assessing whether performance reports fit your needs,” and “ensuring that a system meets your interoperability needs.”

Let us help you create a comprehensive Use Case document so you can document your selection process and build consensus among different departments or groups inside your organization that may have unique scenarios and needs.