Asking the Right Questions

Asking the right questions to vendors is an important part of the selection process, especially when creating an RFP requesting a bid for a learning technology and services. Unfortunately, vendors sometimes skirt the issues or miss the point completely when responding to RFIs.

Brandon Hall Research has been writing questionnaires to collect consistent RFI data from literally hundreds of e-learning solution providers. In fact, many of our questionnaire items regularly appear in RFPs and RFIs. We have extensive experience writing questions that quickly differentiate among systems, rather than collecting general information only.

This service is designed to customize the RFI to identify the feature and functionalities that are most critical to your needs and can greatly assist in quantifying the results during the proposal review process. We can also make sure that you’ve included everything you need to know about the product or service (and sometimes even the vendor) to make that critical – often expensive – decision.

The RFI Tool can be used in isolation to collect information from an array of e-learning technology vendors simultaneously, or it can be included inside your RFP as part of the bid process.