Health Check Service:

End-User Analysis

Once learning teams have met their project deliverables, that learning needs to be evaluated to ensure its effectiveness. When training becomes too verbose, or when end-users are not retaining the information contained within the training despite investing money, training programs often miss the objective.

This extended package includes up to two days on-site, plus four online facilitated meetings to discuss your project with a cross-section of your business users, globally if necessary, to determine if they are learning as a result of your training program.

We will provide you with analytical feedback about your end-user’s experience using metrics and learning statistics, and we define the majority of the learning focus of your end-users.

We also provide you with a report that identifies your end-user reactions to the variety of different approaches to learning facilitated by your company. This report also highlights where users have encountered difficulties with their learning and provides a brief analysis and recommendations on where areas can be improved.